Apple Pacific Centre in Vancouver, BC Open now

Reviews about Apple Pacific Centre

• ★ ☆ ☆ ☆ ☆

  2020-08-11, by Carson Keller
  I came into the store today to get my iPhone 7 screen replaced after an unfortunate incident causing it to crack. The staff were immediately attentive, and booked me a time slot to get it fixed. About an hour later, my appointment time came around, and a new representative came over to me to deal with the situation. After talking for a little bit with her, she seemed ready to take the phone into the back to begin the process, when I mentioned something about my drivers licence, and she questioned suddenly my age. After telling her I was 16, and had no way to get an adult of age to come in to sign off on the fix, I was refused service, and told to leave the store basically. I looked on apple’s website, and didn’t find anything about a required age to get this fix done. Very frustrating experience with apple.